Returns & Exchanges
At Gus* Modern, we stand behind the quality of our modern furniture and want you to be completely satisfied with your purchase. If a piece isn't the right fit for your space, we offer a 30-day return window for most items in original condition.
Return Process
- 1.Initiate Your Request
Contact our customer care team or visit your local authorized Gus* retailer within 30 days of delivery to start the return process.
- 2.Prepare for Pickup
Ensure all items are securely repacked in their original protective packaging to prevent damage during transit and qualify for a refund.
- 3.Schedule Transportation
We will coordinate with our specialized furniture carriers to schedule a convenient pickup date from your home or office.
- 4.Inspection and Refund
Once our warehouse team inspects the returned item, your refund will be processed to the original payment method, minus applicable shipping and restocking fees.